Privacy Policy

1. Introduction

Penley Electrical Services ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, penleyelectrical.com.au. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

- Personal Information: Name, email address, phone number, and any other information you provide when contacting us or filling out forms on our website.
- Usage Data: Information about how you interact with our website, including your IP address, browser type, pages visited, and the time and date of your visit.

3. How We Use Your Information

We may use the information we collect for the following purposes:

- To provide and manage our services, including scheduling appointments and responding to inquiries.
- To communicate with you about your requests or services we offer.
- To improve our website, services, and customer experience.
- To comply with legal obligations and protect our rights.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

- Service Providers: We may share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing or marketing.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, update, or delete the information we hold about you. To exercise these rights, please contact us at craig@penleyelectrical.com.au.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website performance. You can choose to accept or decline cookies through your browser settings. However, this may prevent you from taking full advantage of the website.

8. Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any website you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: craig@penleyelectrical.com.au
Phone: 0423 147 569

Thank you for choosing Penley Electrical Services. Your privacy is important to us.